At Maestro Interior Solution (I) Pvt Ltd (“we,” “us,” or “our”), we are committed to safeguarding the privacy of our clients, visitors, and users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including India’s Information Technology Act, 2000, and other relevant regulations.
1. Scope
This policy applies to information collected through:
- Our website: https://maestrointerior.co.in
- Our application (iOS and android) : Maestro
- Offline interactions (e.g., in-person consultations, contracts).
- Third-party platforms linked to our services.
2. Information We Collect
We may collect the following types of information:
i. Personal Information
- a. Contact Details: Name, email, phone number, address.
- b. Business Information: Company name, job title (for corporate clients, Sub Contractors and Vendors).
- c. Financial Data: Billing details, payment information (processed securely via banking gateways).
- d. Project Requirements: Preferences, design specifications, and other details related to interior design services.
ii. Non-Personal Information
- a. Technical Data: IP address, browser type, device information, cookies, and usage patterns (via website analytics).
- b. Aggregated Data: Statistical or demographic information not linked to your identity.
3. How We Collect Information
- a. Technical Data: IP address, browser type, device information, cookies, and usage patterns (via website analytics).
- b. Aggregated Data: Statistical or demographic information not linked to your identity.
4. Use of Information
We use your information to:
- Provide interior design services and fulfil contractual obligations.
- Communicate about projects or updates (with consent where required).
- Process payments and manage accounts.
- Improve our website, services, and customer experience.
- Comply with legal obligations or resolve disputes.
5. Sharing of Information
We may share your information with:
- Service Providers: Contractors, payment processors, IT support, or logistics partners necessary for service delivery.
- Affiliates: Group companies involved in project execution.
- Legal Authorities: To comply with laws, court orders, or government requests.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
We do not sell your personal information to third parties
6. Data Retention
We retain your data only as long as necessary to:
- Fulfil the purposes outlined in this policy.
- Meet legal, accounting, or reporting requirements.
- Resolve disputes or enforce agreements.
7. Data Security
We implement technical and organisational measures to protect your data, including:
- SSL encryption for online transactions.
- Restricted access to personal information.
- Regular security audits.
While we strive to protect your data, no system is 100% secure.
8. Your Rights
You may:
- Request access to, correction, or deletion of your data.
- Object to processing or withdraw consent (where applicable).
To exercise these rights, contact us at info@maestrointerior.co.in
9. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality.
- Analyse traffic and user behaviour.
- Personalize content (e.g., saved preferences).
Manage cookie settings via your browser. Note: Disabling cookies may affect website performance.
10. Third-Party Links
Our website may link to external sites (e.g., suppliers, social media). We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not directed at individuals under 10. We do not knowingly collect their data.
12. Updates to This Policy
We may update this policy periodically. Changes will be posted on our website with a revised effective date.
13. Contact Us
For questions or concerns about this policy or your data, contact:
Director
Maestro Interior Solution (I) Pvt Ltd
Wood House,1st Floor, Opp. Hemavati Bldg.,
near Haryana Bhawan, Charkop Sector 6,
Kandivali (W), Mumbai, 400067
Email: info@maestrointerior.co.in